Features

We believe new features should always fit into good workflows

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Take timestamped notes

Capture live notes during your sessions — and invite your team to join in. Capture insights individually or collaboratively.

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Collaborate with teams

We believe research should be collaborative. Invite colleagues and make research core to how you build product.

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Run mixed methods

Combine your interviews, usability studies, and unmoderated step-by-step tasks within the same project.

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Observe virtually

Invite stakeholders to observe and chat with each other in a live virtual room, “behind the glass” — from anywhere in the world. 

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Tag your teammates

See an important insight? Found a bug? Tag your teammates at a specific time in a recording so they won't miss out.

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Invite via public links

Leverage Public Links to single live sessions or recordings. Share  without sharing access to your entire project dashboard.

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Capture screen touches

Watch and record participant touches on mobile screens during sessions. Never miss an interaction.

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Create highlights

Create short, video assets of interesting moments and share with your team—during and post session!

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Build highlight reels

Collect highlight clips into a theme, quote, or tasks-based reel. Share them all in one single video.

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Transcribe your sessions

View and download verbatim research sessions via AWS services; available in dozens of languages.

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Make projects private

Some projects are sensitive. Private Projects allow you to control access to only those who need it.

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Export everything

Download the session video and screen recording, transcription, chats, notes, highlights, and reels.

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PARTICIPANT MANAGEMENT

User Interviews 🤝 Lookback Integration

Set up powerful automation and management of participants with the Lookback integration at User Interviews.

Read more at UserInterviews.com

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