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Usability Testing

Test your apps and websites with real users and get real insights.

Moderated Usability LiveShare
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Talk with your participant face-to-face

Discover how users experience your product from their perspective.

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Accessible participant experience

Our participant apps are designed for a global, inclusive audience at or better than WCGA 2.1, and a simple, intuitive user experience. 

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Touches, interactions and expressions

Touch indicators on taps and gestures, audio, face cam—all so you can get a true picture of how your product works.

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Cloud Recording

Sessions are recorded in the cloud. No uploading, waiting, or managing files.

Unmoderated Usability Tasks
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Step-by-step tasks

Setup a sequence of tasks for your participant to follow. 

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Secure & account-less for participants

Participants have a seamless and secure experience. No accounts, no credentials. 

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Desktop, iOS & Android

Send a link that allows all three device platforms to test, or restrict platforms to your preference.

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Auto-open URLs

Have your website or prototype auto-open at each step in the session. You have full control over the test experience. 

The Player

Take notes and find insights in the Player

Timestamped notes, team chat, shared insights.
Keep your team in the loop.

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SHARING

A place to organize & collaborate on your insights

Virtual Observation Rooms, team chat, timestamped notes, shared insights. Keep your team in the loop.

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PARTICIPANT MANAGEMENT

User Interviews 🤝 Lookback Integration

Set up powerful automation and management of participants with the Lookback integration at User Interviews.

Read more at UserInterviews.com

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