Seeing is believing. 

Lookback turns research skeptics into research champions.

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HubSpot Video

 

A place to organize & collaborate on your insights

Virtual Observation Rooms, team chat, timestamped notes, shared insights. Keep your team in the loop. 

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Usability Testing

Test prototypes, betas, live apps and websites to understand what’s keeping your users from succeeding. Usability Testing Features ico-arrow-1

MODERATED
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UNMODERATED
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Moderated Interviews

Discover what you need about your customer early and often. Private video calls with timestamped notes and virtual observation rooms. Interview Featuresarrow-right-icon

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SHARING

A place to organize & collaborate on your insights

Virtual Observation Rooms, team chat, timestamped notes, shared insights. Keep your team in the loop.

Research With Confidence

Our Good Research Promise

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What Lookback replaces

ResearchLab
Research Labs

Lookback takes an in-person, multi-room set-up to a fully remote experience. Talk to real users and observe sessions from anywhere in the world.

Videoconferencing
Video Conferencing tools

Some apps are great for video conferencing -- not research. Lookback is built for research. Participants,  Moderator, and stakeholders all fit right in!

 

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Presentation decks

Create shareable research assets of those best-of moments and insights from your studies - it’s easier to get eyes on your research!

  

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Research equipment

Stop struggling with your sleds, cameras, microphones, multiple test devices, etc. All anyone needs to bring is their own personal device.

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Stacks of notebooks

Engage in group note taking, spark discussions around quotes, generate insights together — live or post-session — all within the session feed.

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Paid transcriptions

Get unlimited transcriptions
in a variety of languages all included with your annual subscription! Just click to transcribe — easy as that.

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PARTICIPANT MANAGEMENT

User Interviews 🤝 Lookback Integration

Set up powerful automation and management of participants with the Lookback integration at User Interviews.

Read more at UserInterviews.com

THE UX RESEARCH RUNDOWN

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