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HubSpot Video

 

A place to organize & collaborate on your insights

Virtual Observation Rooms, team chat, timestamped notes, shared insights. Keep your team in the loop. 

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Usability Testing

Test prototypes, betas, live apps and websites to understand what’s keeping your users from succeeding. Usability Testing Features ico-arrow-1

MODERATED
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UNMODERATED
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Moderated Interviews

Discover what you need about your customer early and often. Private video calls with timestamped notes and virtual observation rooms. Interview Featuresarrow-right-icon

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SHARING

A place to organize & collaborate on your insights

Virtual Observation Rooms, team chat, timestamped notes, shared insights. Keep your team in the loop.

The Player

Take notes and find insights in the Player

Timestamped notes, team chat, shared insights.
Keep your team in the loop.

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Research With Confidence

Our Good Research Promise

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What Lookback replaces

ResearchLab
Research Labs

Lookback takes an in-person, multi-room set-up to a fully remote experience. Talk to real users and observe sessions from anywhere in the world.

Videoconferencing
Video Conferencing tools

Some apps are great for video conferencing -- not research. Lookback is built for research. Participants,  Moderator, and stakeholders all fit right in!

 

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Presentation decks

Create shareable research assets of those best-of moments and insights from your studies - it’s easier to get eyes on your research!

  

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Research equipment

Stop struggling with your sleds, cameras, microphones, multiple test devices, etc. All anyone needs to bring is their own personal device.

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Stacks of notebooks

Engage in group note taking, spark discussions around quotes, generate insights together — live or post-session — all within the session feed.

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Paid transcriptions

Get unlimited transcriptions
in a variety of languages all included with your annual subscription! Just click to transcribe — easy as that.

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PARTICIPANT MANAGEMENT

User Interviews 🤝 Lookback Integration

Set up powerful automation and management of participants with the Lookback integration at User Interviews.

Read more at UserInterviews.com

THE UX RESEARCH RUNDOWN

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