Experience your product through the eyes of your users
Record both screen and camera
See how users interact with your product while capturing their reactions, facial expressions, and verbal feedback in real time.
Capture every tap, swipe, and scroll
See participant touches on mobile screens during sessions. Never miss an interaction.
Go beyond the screen with remote ethnography
Participants can switch between front and rear cameras to show their surroundings—giving you deeper insight into their environment, habits, and behavior.
Recruit your way
Recruit or invite your own participants
Invite your own participants with a link, or recruit from our vetted pool of participants provided by User Interviews.
Set criteria and screener questions
With Recruit, define your ideal participants with criteria and custom screener questions, ranging from basic demographics to advanced professional profiles.
Automated scheduling made easy
Set your availability for Recruit and let our platform handle the scheduling logistics for qualified participants.
Conduct and analyze with the power of AI
One-click note-taking
Generate insights in real time with a single click with the Eureka moments button.
Transcripts, distilled in seconds
Cut through the noise with AI-generated summaries that highlight the most meaningful moments, so you can scan transcripts without reading every word.
Insights surfaced automatically
Let Eureka do the heavy lifting. Automatically generate findings aligned with your research goals.
Bring others along the research journey
Observe without disrupting
Invite teammates and stakeholders to watch sessions live, take notes, and collaborate “behind the glass” without disrupting the session.
Tag collaborators and stakeholders
Highlight key moments and bring the right people into the right insights - just tag them directly in the session.
Engage and align with stakeholders early
Use Stakeholder Interviews to engage decision-makers from the start and ensure your team’s focused on what matters most.
Share your findings with ease
Export everything, effortlessly
Download full session recordings, transcripts, chats, notes, highlights, and reels.
Create shareable highlight reels
Easily compile standout moments from multiple sessions into a single highlight reel and share as a file or a link.
Share sessions with public links
Generate public links to entire sessions so teammates and stakeholders can view them without a login.
And even more features to streamline your workflow
PreCheck
Ensure participants are ready before the session starts. PreCheck lets users test their setup in advance, so live sessions run smoothly and without delay.
Moderated push-links
Easily guide participants during live sessions. Send links that open automatically on their screen. No extra clicks, no confusion.
Redact audio or screen
Protect sensitive moments in your sessions.
Use the redact tool to remove specific audio or screen segments before sharing recordings with others.
Localised participant experience
Make every participant feel at home. Our Participate app is available in English, Swedish, German, Spanish, Portuguese, French, Czech, and Dutch.
Add themes to Findings
Discover patterns across a large set of Findings by adding themes
Built-in discussion guide
Create and follow your discussion guide directly in the session for a smoother, more streamlined moderating experience.