Lookback for researchers
Run rigorous research.
Skip the busywork.
Moderator Control Room
Everything you need mid-session.
Nothing your participant can see
Follow your discussion guide privately, chat with observers, take notes, and push links and prototypes straight to the participant's device — all from one distraction-free space that never bleeds into the participant experience.
INSTANT clipping
Capture the insight without ever losing the moment
Use the AI toolbar to instantly clip a moment with full context, or hit Quote to capture your participant's exact words. Either way, you stay focused on the person in front of you, not your keyboard.
Unmoderated, in depth
AI-Moderated Tasks that dig deeper
Scale your research without losing qualitative depth. When a participant gives a vague answer in an unmoderated session, Lookback's AI asks the clarifying follow-up you would have asked, in the moment, when it matters. You get richer data from every session, even the ones you didn't attend.
YOUR RESEARCH SIDEKICK
Your research,
one question away
Pull up Eureka Chat from anywhere and just ask: "Which participants mentioned pricing?" to query a single session or a whole project's worth of evidence. Or hand it a plain-language brief and it scaffolds your next study, goals and all.
a streamlined workflow
From screener to session in one place
Recruit, screen, schedule, and pay participants without leaving Lookback, powered by our User Interviews integration. Less tool-switching, faster fieldwork.
Everything you need. Nothing you don't.
Participant PreCheck
Use our PreCheck tool to let participants set up their camera, mic, and screen sharing prior to the session day. No more tech troubleshooting eating into your session.
Order Tasks your way
Choose to display tasks in chronological order, or shuffle them to reduce order bias — and lock any steps that need to stay put.
Eureka Headlines
Quickly scan AI-generated summaries of every transcript segment, right in your player. Get the full picture in at a glance and jump straight to the moments that matter.
One study, one link
One link to copy, paste, and share, no matter how many participants. Everyone who clicks gets their own independent session, automatically.