Lookback for designers
See what users do.
Understand why they do it.
SCREEN, FACE, VOICE, AND TOUCH
Every interaction, captured in full
Watch users move through your prototype exactly as they experienced it.
Lookback records the screen alongside facial expressions, narration, and even mobile taps and gestures — so when someone hesitates on your navigation, you see the hesitation, hear the confusion, and know precisely which element caused it.
your research sidekick
Set up studies like a seasoned researcher
Set up your studies manually, or describe what you want to learn in plain language for Eureka to build out the project for you — rounds, tasks, and up-to-date research methodology built in. You don't need to be a trained researcher to run research that holds up.
FIND THE RIGHT AUDIENCE INSTANTLY
Test with your target users, not just teammates
Recruit from any demographic with our User Interviews integration. Build custom screeners to narrow the pool, and get feedback from the people you're actually designing for, not whoever happened to be nearby.
SKIP THE SCRUBBING
Jump straight to the friction points
Eureka Headlines summarize each segment of the session so you can see its shape at a glance.
Jump directly to the moments of friction and pain that tell you exactly where the issues are.
EVIDENCE, NOT INTERPRETATION
Share the exact moment your design needs work
Nothing settles a design debate faster than watching the user struggle. Findings pin those moments as short, timestamped clips you can drop into a crit, a ticket, or a Slack thread — so the team agrees on the problem in seconds and moves straight to solving it.
It's all in the details
Mobile & Desktop Testing
Test native apps, websites, and responsive prototypes across desktop and mobile devices from a single platform.
Search Across Sessions
Search every transcript using natural language to instantly find moments where participants struggled with navigation, search, onboarding, or any other part of your design.
Continuous studies
Run multiple rounds within a single project as your designs evolve. Perfect for iterative testing, A/B comparisons, and continuous discovery.
Visual Context
Eureka generates notes and findings using both what participants say and what's happening on screen, giving AI the full context behind every interaction.