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Interview

Secure video calls with timestamped notes and virtual observation rooms. This isn’t video conferencing. This is Interview.

Moderated INTERVIEW

Talk with your participant face-to-face

Discover how users experience your product or service from their perspective.

Accessible participant experience

Our participant apps are designed for a global, inclusive audience, striving for WCGA 2.1 standards.

One link away from a conversation

Get closer to your customers. With one link, you can have a conversation filled with insights.

Cloud Recording

Sessions are recorded in the cloud. No uploading, waiting, or managing files.

The Player

Take notes and find insights in the Player

Timestamped notes, team chat, shared insights.
Keep your team in the loop. Read our researchers' advice on moderating interviews.

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SHARING

A place to organize & collaborate on your insights

Virtual Observation Rooms, team chat, timestamped notes, shared insights. Keep your team in the loop. See the invisible observer room and the moderator's private discussion guide and push links.

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PARTICIPANT MANAGEMENT

User Interviews 🤝 Lookback Integration

The amazing User Interviews panel is available right inside your Lookback project. Recruiting doesn't get easier than that.

Read more about it here